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Frequently Asked Questions

When can a non-ULEZ compliant vehicle be donated through the TfL´s scrappage scheme?

Applicants to TfL´s scrappage scheme will be able to receive a grant while having the option
to donate their vehicle to Ukraine.

How will I get my grant payment?

On collection day, we will email you a Certificate of Donation. You must upload this certificate to a TfL online application to receive your grant payment.

Can all kinds of vehicles be donated?

British-Ukrainian Aid accepts 4x4s, vans, minibuses, motorcycles, pick-ups, cars and wheelchair accessible vehicles.

How will donated vehicles be used in Ukraine?

These vehicles will serve as lifelines for countless individuals in Ukraine, enabling the safe evacuation and transportation of the injured, including children, women, and the elderly. Additionally, they will facilitate the crucial delivery of medical personnel and aid to areas in urgent need.

How do I know that this is an official scheme?

British-Ukrainian Aid is TfL`s trusted partner to allow vehicles to be donated to Ukraine. Our charity will transfer donated vehicles to Ukraine, where they will be used for humanitarian and medical purposes. See the Mayor’s press release for more information. The project has been endorsed by the Embassy of Ukraine to the United Kingdom of Great Britain and Northern Ireland.

How does British-Ukrainian Aid collect the data?

British-Ukrainian Aid uses Asana, a work management platform, to collect the data received via the Donate Your Vehicle application form.

Asana has established a comprehensive privacy and data protection programme. It is committed to partnering with customers and vendors on their global privacy compliance needs, including complying with GDPR, UK GDPR, Swiss Federal Act on Data Protection, the Israeli Privacy Laws, and South Africa POPPI Act.

What type of data will be collected, and how will it be stored and processed?

The Charity shall ensure that personal data collected are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

The Charity shall use personal data only when essential. The Charity shall ensure that personal data is stored securely using modern software that is kept up-to-date.

Access to personal data shall be limited to personnel who need access, and appropriate security should be in place to avoid unauthorised sharing of information.